You can contact us through WhatsApp, email, or our official social media platforms. For the fastest response, we highly recommend contacting us via WhatsApp at +977 9846908072 or email at techraj687yt@gmail.com.
What payment methods do you accept?
We currently accept eSewa, Khalti, and Bank Transfer. Additional payment methods may be introduced in the future.
How long does service delivery take?
Most services are delivered within 5 minutes. However, delivery times may vary depending on service availability and verification requirements.
Do you provide invoices?
Yes. We provide digital invoices via email upon request or after successful transactions.
What happens if my order cannot be completed?
If we cannot complete your order, you will receive a refund according to our Refund Policy. Please see our Refund and Cancellation Policy page for full details.
How can I request a refund?
Refund requests can be submitted through our customer support channels — WhatsApp (+977 9846908072) or email (techraj687yt@gmail.com). You can also submit a request directly from your dashboard.
Do you guarantee account safety?
Once a service has been delivered and confirmed by the customer, TechRaj cannot guarantee the future safety or status of third-party accounts or services.
Are prices subject to change?
Yes. Prices may change without prior notice due to market conditions, supplier pricing, or service availability.
What are your customer support hours?
Our support team is available daily from 6:00 AM to 11:00 PM (Nepal Time).
What activities are prohibited?
Fraudulent transactions, illegal activities, and spam or abusive behavior toward our support channels are strictly prohibited. Violation may result in immediate suspension or permanent termination of services.
What should I do if I have a dispute?
Please contact TechRaj Internal Support first via WhatsApp or email. If the issue cannot be resolved internally, further action may be pursued through appropriate cyber legal channels in Nepal.
Still have questions?
Our support team is available daily from 6 AM to 11 PM (Nepal Time).